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Accidental Damage Protection

Snapped your glasses or scratched the lens? Dont worry we will replace them under our Accidental Damage Protection Plan. For only £20 your glasses are covered for 12 months.

Accidental Damage Protection

Snapped your glasses or scratched the lens? Dont worry we will replace them under our Accidental Damage Protection Plan. For only £20 your glasses are covered for 12 months.



What is Accidental Damage Protection?

If you accidentally snap your glasses, sit on them, or scratch a lens, you don't want to find out that your home and contents insurance policy doesn't cover the damage, or that making a claim could negatively affect your no-claims bonus. This is the reason why Direct Sight offer an Accidental Damage Protection Plan for only £20 that is designed to provide you with peace of mind for these instances. We will replace your frame or lenses when accidental damage occurs up to 12 months from the date of dispatch.

  • Check New Frame
  • Check New Lenses
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  • Check No home insurance policy claim


Whats covered?

  • - Accidental or unintentional damage to either the frame or the lenses is covered when you purchase the glasses from Direct Sight.
  • - This protection plan is applicable to your glasses that the protection plan is purchased with.
  • - It covers the costs of repairs or replacements, encompassing both parts and labor.
  • - We also cover the return shipping costs from Direct Sight to you.
  • - You can make use of this coverage for a one-time repair or replacement of your spectacles.
  • - The replacement lenses will be identical to the ones originally supplied.
  • - For your peace of mind, we offer a 30-day cooling-off period.
  • - Cover is valid for 12 months from the date of dispatch of the original order.

Whats not covered?

While our Accidental Damage Protection Plan provides comprehensive coverage, there are a few things it does not cover:

  • - Unfortunately, we cannot extend protection to cases of theft or loss of your glasses.
  • - Minor cosmetic issues are not covered.
  • - Damage resulting from the misuse of your glasses is not included.
  • - Failure to Follow Manufacturer's Instructions
  • - Reglaze orders.
  • - Return Shipping Costs (You to Direct Sight)
  • - Alterations, Customisations, or Self-Repair Attempts
  • - Replacement frames are not covered with a reglaze of your existing frame.
Direct Sight is here to ensure your glasses are safeguarded against accidental damage, providing you with the support you need when it matters most.
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