Try at Home Orders

How will the Try at Home service work?

The Try at Home service is designed to help you find the perfect set of glasses that suit you. Our Try at Home service allows you to order up to 4 pairs of frames for you to try on in the comfort of your own home before ordering.

We understand how important it is to get a pair of glasses that offers the right combination of style, fit and functionality. With our Try at Home service you will be able to ensure you find the right set of frames before you buy.

Try at Home is free and gives you up to 7 days to decide on your frames before returning them to us with no obligation to buy, or placing an order for your favourite frames.

Simply select the frame you want by clicking Try at Home on the relevant items. Once you've picked your frames you'll be taken through the process of ordering your Try at Home order online. Simple!

When you have chosen the frames you like, simply pop the package back into the post with the Freepost label attached to the front.

The final step is to log-in to your account and order your chosen frames with your prescription.

How do I make sure I pick the right frames?

When you receive your Try at Home order, make sure you spend some time trying them all on and getting lots of opinions from your friends and family. Check the sides are the right length and that the frames sit comfortably on your nose.

Important details

Please note that you have 7 days to return your complete Try at Home order in its original condition. Any frames returned with any damage or not returned to us will be charged at the full frame price. Although there are no postage charges, we strongly advise you to receive Proof of Postage from the Post Office when sending back your Try at Home order. Direct Sight cannot be held liable for Try at Home orders we do not receive back without Proof of Postage.